Privacy Statement
We value your trust and want to ensure that you understand how we use and protect the personal data we collect from you when you visit our website or interact with us.
What is Personal Data?
Personal data refers to any information that can be used to identify an individual, such as a name, email address, or IP address. We only collect personal data that is necessary for the purposes outlined below.
Purposes of Processing:
We process your personal data for the following purposes:
1. Website usage: When you visit our website, we may collect information about your browsing activities, such as pages viewed and search queries made.
2. Contact form submissions: If you submit a contact form on our website, we will collect the information provided, including your name, email address, and any additional details you choose to share.
3. Newsletter subscriptions: If you subscribe to our newsletter, we will collect your email address and any other information you provide.
4. Customer service: If you contact us for customer support or with a question about our products or services, we may collect information about the nature of your inquiry and how it is resolved.
How We Use Your Data:
We use your personal data for the purposes outlined above, including:
1. Improving our website: We use anonymous data to improve the user experience on our website.
2. Processing contact form submissions: We respond to inquiries and requests made through our contact forms.
3. Sending newsletters: We send news and updates to subscribers who have opted-in to receive them.
4. Providing customer support: We resolve customer service issues and provide information about our products or services.
How Long Do We Keep Your Data?
We keep your personal data for as long as is necessary for the purposes outlined above, which may be:
1. Until you request deletion: If you ask us to delete your data, we will do so within a reasonable timeframe.
2. For a specified period: We may retain your data for a specific period, such as 3 years, depending on our records retention policy.
Your Rights:
You have the following rights regarding your personal data:
1. Right to access: You can request access to your personal data at any time.
2. Right to rectify: If you find that your data is inaccurate or incomplete, you can request corrections.
3. Right to erase: You can request that we delete your personal data under certain circumstances (e.g., if it's no longer necessary for the
purposes outlined above).
4. Right to restrict processing: You can request that we stop using your personal data in certain situations (e.g., while you're contesting its accuracy).
How We Protect Your Data:
We take the security of your personal data seriously and use appropriate measures to protect it, including:
1. Encryption: We encrypt sensitive information transmitted between our website and your device.
2. Secure servers: Our servers are hosted in secure environments with limited access.
3. Password protection: Access to your personal data is restricted to authorized personnel who have the necessary permissions.
Changes to This Privacy Statement:
We may update this privacy statement from time to time, so please review it regularly. If we make significant changes, we will notify you through our website or other appropriate means.
Contact Us:
If you have any questions about this privacy statement or how we use your personal data, please contact us.
5, zone industrielle Grasbusch • L-3370 Leudelange • Luxembourg
- +352 691 246 799
- social@algora.lu